Why are these figures indicative rather than fixed?
Because the same request means different work at different companies. Publishing a starting point tells you whether we are in your range; the quotation after scoping is the number that goes in the contract.
Is there a setup or onboarding fee?
Onboarding is included on Business and Enterprise plans. For Starter, implementation is quoted separately if you need data migration or staff training.
Do you charge for the scoping call?
No. The first conversation, the written scope and the quotation are free. You owe nothing until you accept.
What happens if the project grows mid-build?
We quote the change, you approve it in writing, then we build it. Nothing gets added to your invoice that you have not agreed first.
Can we start on Starter and move up?
Yes, and most clients do. Your data moves with you; the difference is modules, users and support level.
Do you work with fixed budgets?
Often. Tell us the budget and we will tell you honestly what fits inside it, or that it does not — rather than starting something we cannot finish.